Your privacy matters to okvl. This policy explains exactly what data we collect, why we collect it, how we use it and what rights you have over your own information. No jargon, no hidden clauses — just a straight explanation of how okvl handles your data.
Quick Summary
How We Protect You
Six core commitments that define how okvl handles your personal data every single day.
okvl only collects the personal data that is strictly necessary to operate the platform, verify your identity and process your transactions. We do not collect data for the sake of it.
All data transmitted between your device and okvl is protected by SSL/TLS encryption. Data stored on okvl servers is encrypted at rest. Your information is never transmitted in plain text.
okvl does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you, and we treat it that way.
Where okvl shares data with third-party service providers — such as payment processors — it is limited to what is strictly necessary and governed by data processing agreements that bind those parties to the same privacy standards.
You can request a full copy of the personal data okvl holds about you at any time. You can also request corrections or deletion of your data, subject to legal retention requirements.
okvl only sends marketing communications to players who have opted in. You can withdraw your consent and unsubscribe from all marketing emails at any time from your account settings or by contacting support.
Welcome to the okvl Privacy Policy. okvl is committed to protecting the personal data of every player who registers and uses the okvl platform. This Privacy Policy explains what personal data okvl collects, how it is used, who it may be shared with and what rights you have in relation to your data.
This policy applies to all users of okvl, including visitors to the okvl website, registered players and anyone who contacts okvl support. By registering an account or using the okvl platform, you acknowledge that you have read and understood this Privacy Policy.
okvl takes its data protection obligations seriously. We collect only what we need, we protect it properly and we are transparent about how it is used. If you have any questions about this policy or how okvl handles your data, please contact us at [email protected] before registering.
okvl collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the okvl website or app, and from third parties such as payment processors and identity verification services.
The following table summarises the categories of personal data okvl collects:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you at registration or KYC |
| Contact Data | Email address, phone number, residential address | Provided by you at registration |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records | Provided by you and payment processors |
| Technical Data | IP address, device type, browser type, operating system | Collected automatically |
| Usage Data | Games played, bets placed, session duration, login history | Collected automatically |
| Communications Data | Support chat transcripts, emails sent to okvl | Provided by you when contacting support |
okvl uses the personal data it collects for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The main purposes for which okvl uses your personal data are:
okvl will never use your personal data for purposes that are not listed above without first obtaining your explicit consent or being required to do so by law.
okvl processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:
okvl uses cookies and similar tracking technologies to operate the platform, remember your preferences and analyse how the platform is used. Cookies are small text files stored on your device when you visit the okvl website or use the okvl app.
okvl uses the following types of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the okvl platform.
okvl does not sell your personal data. However, okvl may share your data with carefully selected third parties where necessary to operate the platform and comply with legal obligations. All third parties who receive your data are bound by contractual obligations to protect it in accordance with applicable data protection law.
Categories of third parties with whom okvl may share your data include:
okvl retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When your data is no longer required, okvl will securely delete or anonymise it. If you request deletion of your data before the end of the applicable retention period, okvl will delete what it legally can and restrict processing of the remainder.
As an okvl player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting okvl at [email protected]:
Request a copy of all personal data okvl holds about you.
Request correction of any inaccurate or incomplete data okvl holds about you.
Request deletion of your personal data, subject to legal retention obligations.
Request that okvl limits how it uses your data in certain circumstances.
Receive your data in a structured, machine-readable format for transfer to another service.
Object to okvl processing your data for direct marketing or on the basis of legitimate interests.
okvl will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, in which case okvl will notify you of the extension and the reason for it.
okvl takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration. These measures include:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, okvl will notify you and the relevant regulatory authority without undue delay and in accordance with applicable law.
okvl is strictly an adult platform. The okvl service is not directed at, and must not be used by, anyone under the age of 18. okvl does not knowingly collect personal data from anyone under 18 years of age.
If okvl becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on okvl, please contact us immediately at [email protected].
okvl uses age verification procedures at registration and may request additional documentation to confirm a player's age at any time. Players who cannot confirm they are 18 or older will not be permitted to use okvl.
okvl may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or the okvl platform itself. When material changes are made, okvl will notify registered players via email or in-platform notification before the changes take effect.
The date at the top of this page shows when this Privacy Policy was last updated. We recommend reviewing this page periodically. Your continued use of okvl after any update to this policy constitutes your acceptance of the revised terms.
If you do not agree with any changes to this Privacy Policy, you should stop using okvl and contact support to close your account and request deletion of your data.
If you have any questions, concerns or requests relating to this Privacy Policy or how okvl handles your personal data, please get in touch with the okvl data protection team:
okvl aims to respond to all privacy-related enquiries within 72 hours. For formal data rights requests, please email [email protected] with the subject line "Data Rights Request" and include your registered email address and a description of your request.
For information about the rules governing your use of okvl, please review the Terms and Conditions. For information about responsible gaming tools, visit the Responsible Gaming page.
Your data is safe with okvl. Join hundreds of thousands of Bangladesh players who trust okvl for a secure, fair and exciting gaming experience.
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